Retaining your most valuable assets during a recession Every business needs a loyal customer base – customers who will keep coming back to you – through thick and thin. And above all, you need to retain your most highly valued and profitable customers. That’s why it’s pertinent for your company to ask, and find out, […]
Tag: CRM
Customer Support- A key element of a CRM Software
Managing and streamlining operations for service teams is imperative to creating a customer experience that gives you a competitive advantage. CRM solutions with customer support capabilities provides your customer service teams with a complete view of all customer interactions so they can better service and support your customers.
Improve Sales Management Process with CRM Solution
CRM solutions empower you with the tools and resources needed to effectively manage all aspects of the sales cycle and increase your sales team’s performance. With a CRM solution, you can more effectively manage opportunities, monitor and forecast sales activity, and automate key sales processes—shortening your sales cycle and helping your sales team to close more deals.
Identifying the Need of a Lead Management Software
No matter if your company is small and home-based or if it is a large corporation cost of acquiring a lead will always be compared with conversion rates. Today there are various marketing methods of acquiring a lead which includes advertising both print and online, email campaigns, telemarketing and hardcopy letter campaigns, tradeshows and events.
Iron age Businesses v/s Silicon age Businesses
Iron Age businesses were more focused on operational efficiencies, deliveries, finance and administration compared to Silicon age businesses which are more focused on one most important aspect of their business and that are Customers.
How CRM can help an organization to get to the next level?
While the world is undergoing rapid transformation with regards to collaboration, social interaction and Web 2.0, CRM still remains the most important aspect of any growing organization and the foundation of successful customer interaction remains the same.